Returns & Refunds Policy
Due to the pandemic and economic standing, we are currently not accepting any returns
Refund Policy
At The LoveLee Collection, we are committed to providing high-quality products and ensuring your satisfaction. However, we understand that sometimes things don’t go as expected. Please carefully review our refund policy below:
1. Eligibility for Refunds
Refunds are rarely issued as our products are carefully inspected before shipping. We offer refunds only under the following circumstances:
- Defective or Damaged Items: If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will issue a full refund or offer an exchange.
- Incorrect Item: If you receive an item that does not match what you ordered, please reach out to us within 7 days, and we will resolve the issue by offering a full refund or sending the correct item.
2. Non-Refundable Items
For hygiene and safety reasons, the following items are non-refundable:
- Hair Extensions
- Earrings and Jewelry
- Beauty and Personal Care Products
- Sale or Clearance Items
Thank you,
The LoveLee Collection