Returns & Refunds Policy

Due to the pandemic and economic standing, we are currently not accepting any returns

 

Refund Policy

At The LoveLee Collection, we are committed to providing high-quality products and ensuring your satisfaction. However, we understand that sometimes things don’t go as expected. Please carefully review our refund policy below:

1. Eligibility for Refunds

Refunds are rarely issued as our products are carefully inspected before shipping. We offer refunds only under the following circumstances:

  • Defective or Damaged Items: If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will issue a full refund or offer an exchange.
  • Incorrect Item: If you receive an item that does not match what you ordered, please reach out to us within 7 days, and we will resolve the issue by offering a full refund or sending the correct item.

2. Non-Refundable Items

For hygiene and safety reasons, the following items are non-refundable:

  • Hair Extensions
  • Earrings and Jewelry
  • Beauty and Personal Care Products
  • Sale or Clearance Items

Thank you,

The LoveLee Collection